Not a Motor Insurance.
A Smarter Way to Care for Cars.
eAutoGen empowers used car dealers and hire purchase providers with reliable extended warranty programs that strengthen customer confidence and safeguard against unexpected repair bills. Built for reliability and peace of mind, the BaseGuard Extended Warranty Program is 100% underwritten by RHB Insurance and helps keep vehicles running smoothly and safely — every kilometre of the way.
Service Support
When It Matters
Smart Savings For Car Owners
Quality Repairs to Keep You Moving
Drive with Peace
of Mind
What is Extended Warranty Program (EWP) ?
A car extended warranty program (EWP) is a yearly service contract that helps program owner pay for
the repair or replacement of in-scope components when his/her vehicle break down during the program period,
giving customers added protection and predictable costs beyond the standard vehicle warranty period.
What Is EWP?
A car extended warranty program (EWP) is a yearly service contract which covers the repair and replacement of important car parts and/or components that inevitably break down over time.
Service Support
When It Matters
Smart Savings For Car Owners
Quality Repairs to Keep You Moving
Drive with Peace
of Mind
Contact us
This is the space to share the business's contact information.
Fully underwritten EWP supported by insurance
Purpose-built for used
car dealers and hire purchase portfolios
Clear, documented in-scope component lists and service contract terms
Nationwide access to authorized workshops and workmanship
Designed to support customer retention and portfolio quality
Direct e-Mail eProgram Summary
to Customer
Ensure your customers receive clear and concise program details directly in their inbox. Our system delivers an easy-to-understand eProgram summary with transparent terms and conditions, helping build trust and minimize any potential misunderstandings. This direct communication keeps your buyers informed and confident about their extended warranty and maintenance benefits.
How It Works:
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Quick Vehicle Enrollment: Easily enroll eligible vehicles, including those up to 16 years old, into the program with minimal effort on your part
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Effortless Service and Support: Ensure your buyers receive prompt, professional assistance and vehicle care through our reliable service network during program active period.
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Direct e-Mail eProgram Summary to Customer: Automatically send customers a clear, concise eProgram summary with transparent terms and conditions, building trust and reducing misunderstandings.
Partner Perspective
As a partner, you choose which vehicles are enrolled into the BaseGuard Extended Warranty Program (EWP), a yearly service contract with clear parameters by vehicle age, mileage, and program category/ tier. eAutoGen provides the framework, documentation, and ongoing support so your team can present BaseGuard confidently at point of sale or during loan onboarding.
Program Owner/ Customer Perspective
When a covered component fails, the customer contacts our designated channel, the team will connect you to an authorised workshop within the progam. The workshop diagnoses the issue and submits a request under the service contract. Once approved, repairs proceed according to the agreed terms, helping to reduce large, unexpected out‑of‑pocket expenses and improving the car ownership experience.
eAutoGen’s BaseGuard Extended Warranty Program (EWP) in Practice
Simple to Offer, Easy to Use
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Turn Vehicle Aftermarket into a Structured Program
Standard motor insurance focuses mainly on accidents and external damage, while many real‑world costs come from parts that fail with use and age. eAutoGen helps you turn these unplanned repair events into a structured extended warranty program, so dealers and hire purchase providers can offer clear terms, defined components, and predictable repair handling without taking on underwriting risk.
Real Stories from Our
Satisfied Customers
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Dorin Levin
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Shaya Ester
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David Landow
