Question 1

What is car extended warranty program (EWP)?

Accepted Answer

A car extended warranty program (EWP) typically starts once the manufacturer's warranty expires, but in some cases, the two protection plans overlap. Since your factory warranty will end at some point, you might consider purchasing an extended warranty to help defray unexpected repair bills.

Question 2

Who should get car warranty?

Accepted Answer

Every car owner, especially aged car owners without any factory warranty, should seriously consider including at least 1 extended warranty program (EWP) for their car to better protect themselves from unexpected car repair bills.

Question 3

What is so great about of eAutoGen's warranty programs?

Accepted Answer

eAutoGen's car extended warranty program (EWP) such as the basic Engine n' Transmission (ENT) are of great value in more ways than one: 
+ Repair coverage for in-scope components 
+ Access to our nationwide network of workshops with trusted car repair workmanship 
+ Transferrable by the car ownership change 
+ Dedicated WhatsApp team for assistance

View our site for more EWP benefits.

Question 4

Is "insurance" and "warranty" the same?

Accepted Answer

No. Car insurance and warranty are two different things, but they very well complement each other. Both car insurance and warranty aim to protect car owners, but from different cost incurrence.

See image for a simple difference illustration between car insurance and car extended warranty program. 
https://static.wixstatic.com/media/f3cdf6_397cce25819f49818ca8e040c0301f57~mv2.png

Question 5

How can I contact eAutoGen for enquiries?

Accepted Answer

For any enquiries, our Help Desk is available at +6012-782 3702 (WhatsApp at same number) every Mondays to Fridays from 9:00 am to 6:00 pm. Alternatively, you can email us at cs@eAutoGen.my

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